Bank of America customers report outage, with some seeing $0 balances
Bank of America customers are reporting problems accessing their online accounts, according to DownDetector.
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Bank of America customers are reporting problems accessing their online accounts, according to DownDetector.
Bank of America is hiking its base pay starting next month and plans to further lift the company's minimum wage in 2025.
Police in Tracy are turning to the community for help locating a suspect in a bank robbery last week.
Police in San Francisco are investigating the reported theft of an ATM from a Bank of America branch on Balboa Street where suspects rammed the building with an SUV to gain access.
Over two dozen Bank of America locations, including some ATMs, in the Bay Area are closing or have been closed as the company says it adapts to a drop in in-person transactions.
With Veterans Day falling on a Saturday this year, some banks weren't open on Friday and others will be closed on Saturday in observance of the federal holiday that honors Americans who served in the military.
Customers with several big U.S. banks expressed frustration after their paychecks didn't show up in their accounts.
Wall Street bank will pay $250 million for opening fake accounts without customers' knowledge and hitting them with junk fees.
Gioia McCarthy with Bank of America presents the Alameda County Community Food Bank with a check for $175,000 (12-21-2022)
A federal judge issued a preliminary injunction against Bank of America Tuesday in the wake of widespread fraudulent Employment Development Department (EDD) claims totaling billions of dollars and the suspension of unemployment benefits to the hundreds of thousands of Californians affected.
A possible day of reckoning lies ahead for Bank of America, in connection with an epidemic of hacking attacks on unemployment debit cards that KPIX5 was first to expose last fall.
The U.S. Department of Labor on Monday announced the launch of a new website for people who have been targeted for unemployment insurance identity theft.
Millions of Californians who get their EDD unemployment benefits on Bank of America debit cards have lost thousands of dollars in fraudulent transactions. Now KPIX is learning they could get hit with taxes on income they never received.
At least $11 billion in unemployment benefits so far have gone to criminals instead of to the millions of Californians who desperately need them during COVID-related hardship.
Unemployment debit card accounts of tens of thousands of Californians have been hacked and KPIX has learned that Bank of America, which has the exclusive contract to handle the funds for the state Employment Development Department, is facing yet another class-action lawsuit.
Lawmakers are turning up the spotlight on the massive EDD and Bank of America problems relating to unemployment insurance benefits.
Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, emails between EDD and Bank of America obtained by KPIX 5 show the two are not on the same page.
Santa Rosa police were searching for a suspect in connection to a bank robbery that occurred at 10:20 a.m. Monday.
KPIX has learned lawmakers plan to call Bank of America on the carpet in January to question it about massive fraud involving unemployment debit cards.
KPIX was the first to expose how fraudsters are hacking unemployment debit cards and wiping out the benefits of potentially tens of thousands of Californians. Now lawmakers are taking notice.
KPIX was the first to expose what appears to be a massive fraud problem involving the use of unemployment debit cards issued by Bank of America. Since then, we have received from dozens who say their EDD debit card was hacked and they lost thousands of dollars.
KPIX was the first to expose how fraudsters are stealing from hundreds of thousands of unemployment debit cards. Since then, many more people have emailed us with stories of scammers wiping out their Bank of America EDD accounts.
KPIX was the first to expose how fraudsters are stealing from hundreds of thousands of unemployment debit cards. Since then, many more people have emailed us with stories of scammers wiping out their Bank of America EDD accounts.
Something very scary is happening to thousands of unemployed Californians who receive their government benefits through a Bank of America debit card - their accounts are getting drained by fraudsters.
A Saturday night fire raced through the second story of a downtown St. Helena building housing a Bank Of America branch, heavily damaging the structure, authorities said.
Charges are being dropped against six Alameda County sheriff's deputies and two civilian employees who were charged in the 2021 death of Santa Rita Jail inmate Maurice Monk, prosecutors said.
A jury on Wednesday convicted a man in a 2023 hate crime shooting at a synagogue in San Francisco, authorities said.
Several injuries have been reported and dozens of people have been displaced after a fire broke out at an apartment complex in San Rafael early Thursday morning.
A vegetation fire was burning in southern Santa Clara County just west of San Martin on Thursday afternoon.
Large portions of the Bay Area and the Central Coast were under a heat advisory Thursday morning, which has been extended for what could be the hottest days of the year.
Charges are being dropped against six Alameda County sheriff's deputies and two civilian employees who were charged in the 2021 death of Santa Rita Jail inmate Maurice Monk, prosecutors said.
A jury on Wednesday convicted a man in a 2023 hate crime shooting at a synagogue in San Francisco, authorities said.
Several injuries have been reported and dozens of people have been displaced after a fire broke out at an apartment complex in San Rafael early Thursday morning.
A vegetation fire was burning in southern Santa Clara County just west of San Martin on Thursday afternoon.
Large portions of the Bay Area and the Central Coast were under a heat advisory Thursday morning, which has been extended for what could be the hottest days of the year.
A jury on Wednesday convicted a man in a 2023 hate crime shooting at a synagogue in San Francisco, authorities said.
San Mateo County Sheriff Christina Corpus delivered emotional testimony Tuesday as she continued her defense in a hearing that could determine whether she remains in office.
An early morning fire at a San Francisco Sunset District home spread to neighboring houses on Wednesday, injuring three people and killing a pet cat, authorities said.
San Francisco artists are turning heads by turning rubbish into works worthy to be put on display at one of the city's most-renowned galleries.
Golden State is currently 0-2 against the Mercury, having lost 86-77 on June 5 and 78-77 on July 14. This week's games will give them the chance to even the season series.
Charges are being dropped against six Alameda County sheriff's deputies and two civilian employees who were charged in the 2021 death of Santa Rita Jail inmate Maurice Monk, prosecutors said.
Jimmy Huang started out as an acrobat in China. Now, he's found success as a restaurant owner in Oakland, using his family recipes that have been passed down for generations.
Burglars in Oakland targeted two banks in the city's Chinatown in smash-and-grab burglary attempts within moments of each other, police said.
Girls in the Bay Area and Paraguay are empowering each other thanks to a Livermore-based nonprofit that a couple began with a decades-old promise kept.
A suspect was arrested in a series of sexual battery incidents in Richmond at the Point Richmond Tunnel, police said.
A vegetation fire was burning in southern Santa Clara County just west of San Martin on Thursday afternoon.
The Sheriff's Office said witnesses told them that around 7 a.m., a passenger was repeatedly pulling the stop request cord, which prompted a confrontation with the bus driver.
San Jose police are investigating what they say is a hate crime after a Jewish-owned HVAC company's vehicles and building were vandalized with swastikas.
A large organized retail theft ring targeting T.J. Maxx stores in the Bay Area and other California locations was broken up, with multiple suspects arrested in San Jose and several others still being sought.
One large camp, in Columbus Park, is scheduled to be dismantled beginning Monday. But some who live there say it feels like the city has been funneling homeless people there for years.
Several injuries have been reported and dozens of people have been displaced after a fire broke out at an apartment complex in San Rafael early Thursday morning.
Resynergi is holding an open-house event, letting Rohnert Park residents tour the facilities. Many neighbors are skeptical, concerned about the possibility of explosions and fire, or air and ground contamination.
A man was arrested for alleged sexual assault in Santa Rosa that involved the suspect posing as a police officer and threatening to report the victim to immigration authorities, police said Wednesday.
In 1997, the residents hatched a plan to purchase the property, and they've been paying the $17 million city-backed loan ever since. But now that it's almost all paid off, they said the city is telling them they have to pay for it all over again.
Reducing speed limits is a part of Sonoma County's Vision Zero Program, to reduce the number of traffic-related deaths and injuries to zero. According to the latest data, there were more than 300 crashes in Santa Rosa back in 2021, compared to nearly 500 crashes in 2020.
The San Francisco 49ers agreed to a deal to acquire receiver Skyy Moore from the Kansas City Chiefs on Wednesday.
Nick Pivetta allowed a leadoff homer by Jung Hoo Lee and then settled down to tie his season high with 10 strikeouts in six innings and lead the San Diego Padres to a 5-1 victory against the San Francisco Giants.
Golden State is currently 0-2 against the Mercury, having lost 86-77 on June 5 and 78-77 on July 14. This week's games will give them the chance to even the season series.
Last week, more than three years after being suspended from coaching, the FBI arrested Sean Gardner, 38, on a federal child pornography charge.
Rhyne Howard had 14 points, six assists and five rebounds, Brionna Jones added 13 points and nine rebounds, and the Atlanta Dream ran away from the Golden State Valkyries in the third quarter for 79-63 win.
Charges are being dropped against six Alameda County sheriff's deputies and two civilian employees who were charged in the 2021 death of Santa Rita Jail inmate Maurice Monk, prosecutors said.
A jury on Wednesday convicted a man in a 2023 hate crime shooting at a synagogue in San Francisco, authorities said.
Burglars in Oakland targeted two banks in the city's Chinatown in smash-and-grab burglary attempts within moments of each other, police said.
The Sheriff's Office said witnesses told them that around 7 a.m., a passenger was repeatedly pulling the stop request cord, which prompted a confrontation with the bus driver.
A man was arrested for alleged sexual assault in Santa Rosa that involved the suspect posing as a police officer and threatening to report the victim to immigration authorities, police said Wednesday.
Resynergi is holding an open-house event, letting Rohnert Park residents tour the facilities. Many neighbors are skeptical, concerned about the possibility of explosions and fire, or air and ground contamination.
AT&T is pushing to get rid of its legacy copper landline services and instead replace them with advanced fiber optic networks. But not everyone is on board with getting rid of their landline.
Some educators have been teaching themselves how to use artificial intelligence. In a recent survey, teachers said it saved them time, but some people argue AI discourages students from critical thinking.
Drivers of electric vehicles across California will soon lose privileges to drive in the carpool lane solo, as the Clean Air Vehicle decal program is set to end next month.
Amazon expands same-day grocery delivery service so more customers can get their goods within hours.
Public health officials said the person may have been bitten by an infected flea while camping in the South Lake Tahoe area.
The Contra Costa County Board of Supervisors on Tuesday appointed San Francisco's former public health director to oversee its own county health department.
Instagram rolled out a new Map feature that lets users see their friends' locations in real time. Here's why privacy experts are concerned.
Officials in the East Bay urged residents to take precautions after the invasive Aedes aegypti mosquito was recently found at the Alameda County Fairgrounds.
A tense and confrontational rally unfolded in San Francisco as trans supporters clashed with those who oppose gender affirming surgeries for children.
Florida Republican Gov. Ron DeSantis dispatched his top deputy to California to oversee the handover of a truck driver accused of making an illegal U-turn that killed three people in Florida.
The new map would shift five of California's Republican House seats to be more favorable to Democrats in the 2026 midterm elections — counteracting a Texas redistricting plan backed by President Trump.
The California Supreme Court cleared the way for Democrats to move forward with a plan to redraw congressional districts Thursday.
A federal judge in New York on Wednesday declined the federal government's request to unseal grand jury material in the Jeffrey Epstein case.
The Trump administration has directed officials to probe any "anti-American" views and activities of immigrants applying for immigration benefits like green cards and work permits.
A former Yosemite employee says they've been fired by the National Park Service, three months after flying a transgender pride flag from El Capitan.
For the past three years, LGBTQ+ youth could contact 988 and press 3 to connect them to a counselor specifically trained to support their mental health needs.
A Bay Area mother and her adult son are recalling with pride their family journey in a lesbian household that bucked traditional expectations of masculinity.
San Francisco International Airport has been declared among the world's "most beautiful" for its design of Harvey Milk Terminal 1, which was completed last year.
Hope, Love, Pride — A Celebration will showcase live reporting from the parade route, special guests in studio, and stories from throughout Pride month that feature people from the Bay Area's LGBTQ community.
San Francisco artists are turning heads by turning rubbish into works worthy to be put on display at one of the city's most-renowned galleries.
The Oscar-nominated actor famously played arch-villain General Zod in "Superman" and "Superman II."
Taylor Swift shared several details about her new album, "The Life of a Showgirl," on a special episode of "New Heights," the podcast hosted by her boyfriend, Travis Kelce, and his brother, Jason Kelce.
Police officers in San Francisco said they arrested a man suspected of selling illegal narcotics at the Outside Lands music festival in Golden Gate Park last week.
President Trump announced this year's "truly exceptional class" of Kennedy Center Honorees and said he will host the annual ceremony himself.
Ever since the COVID-19 pandemic, the Oakland Unified School District has seen an alarming spike in the number of unhoused students in the school system who deal with a host of challenges far beyond what most children face.
Meteorologist and CBS News Bay Area's resident pilot Lt. Jessica Burch got a treat during Fleet Week, taking to the skies with one of the Blue Angels.
A Bay Area man discovered his devastating loss left him with a new opportunity to rethink how he lives -- follow his journey in virtual reality, 360-degree video.
A groundbreaking medical study involving the UCSF Medical Center has shown some colorectal cancer patients can safely skip radiation treatment and enjoy a potentially higher quality of life.
Every day, San Francisco bar pilot Captain Zach Kellerman goes through what might just be the world's most dangerous commute.
Emergency officials provided an update into a fire that damaged an apartment complex on Canal Street in San Rafael early Thursday morning. At least eight people suffered injuries in the fire.
Expect hot temperatures in much of the Bay Area on Thursday, with some inland locations reaching the 100s. A heat advisory has been issued for much of the region. Jessica Burch has the forecast.
Firefighters from multiple agencies responded to a fire that broke out at an apartment complex on Canal Street in San Rafael early Thursday morning. Veronica Macias reports.
Andrea Nakano reports on a man who made history as an acrobat in China before opening up a noodle shop in Oakland. Website: http://kpix.com/ YouTube: http://www.youtube.com/CBSSanFrancisco Facebook: https://www.facebook.com/CBSSanFrancisco Instagram: https://www.instagram.com/kpixtv/ Twitter: https://twitter.com/KPIXtv
Kara St. Cyr reports on researchers who are trying to protect Bay Area whales. Website: http://kpix.com/ YouTube: http://www.youtube.com/CBSSanFrancisco Facebook: https://www.facebook.com/CBSSanFrancisco Instagram: https://www.instagram.com/kpixtv/ Twitter: https://twitter.com/KPIXtv
In 2025, KPIX is moving to a new community service award: the CBS News Bay Area Icon Award. Submit nominations for an outstanding community hero at kpix.com/icon.
It's the most wonderful time of the year for a South Bay woman who has played Mrs. Claus for more than 40 years for the children of North San Jose's Alviso District.
For residents of the Oakland Hills, the prospect of another wildfire always remains a concern. This week's Jefferson Awards winner has made it his mission to make the hills and other high-risk areas safer.
In East Palo Alto -- where state education numbers show more than nine in ten public school students are low income and more than half are English learners -- many are finding hope and connection at the Boys & Girls Clubs of the Peninsula.
This week's Jefferson Award winner is Army veteran who continues to live a life of service into his 80s, by feeding hundreds of San Francisco families a week.
A Bay Area man who overcame tremendous obstacles to excel in school has made it his mission to gear up other students for success in the classroom and in life.
For Students Rising Above scholar Josh Collins it took moving across the country to realize the value of his Bay Area family.
Samir Hooker had to grow up fast after his stepfather was shot dead 12 years ago. Now he is watching over his mom and sister while attending UC Berkeley.
It's hard enough to graduate from one of the most prestigious schools in the country when you're the first in your family to go to college. Imagine doing that while you're also trying to protect your parents from being deported?
Some students who are the first in their families to go to college face the challenge of balancing a rigorous academic load while still working to help support their family back home.