Call Kurtis: Why Your Cellphone May Not Be Ringing
An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
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An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
Davis police are searching for a man who robbed a cell phone store on Monday night.
A Sacramento woman went on a trip of a lifetime but later got hit with the biggest cell phone bill of her life. When she couldn't get the charges dropped, she called Kurtis.
A major change for Verizon customers takes place on Thursday. Customers who upgrade their phones may not get to keep their unlimited data plans.
Looking to get out of your cell phone contract without paying those hefty early termination fees? We call on Kurtis Ming with how to ditch your contract without paying a penalty.
It's amazing how much smartphones can do these days. But if you do too much online, you could face fees or slowed down service.
She's "70-something" -- though the feisty senior won't tell you just exactly how old she is -- and she has pictures that go back just as far. So if you've shared a laugh with her in that time, there's a good chance your picture is on a wall somewhere in her house.
"I got really upset. But it's a good thing she was up here with me to help me because..." because at 83-years-old Alice Terry says she couldn't have handled the stress.
Verizon Wireless on Friday said its first day of taking online orders for the iPhone produced record sales, and it's stopped taking orders until Wednesday.
Verizon Wireless says it will start selling a version of the iPhone 4 in early February, giving U.S. iPhone buyers a choice of carriers for the first time.
She was charged more than a grand for text messages she says she never used. When a grass valley woman couldn't get her money back, it was time to call Kurtis.
A targeted speed enforcement operation near Woodland led to dozens of tickets in just a few hours.
Wendy's plans to close hundreds U.S. restaurants over the next few months amid spending cutbacks from its customers.
An outbreak of botulism tied to ByHeart baby formula has made at least 15 infants sick in 12 states, a California health official said Monday. Here's what to know.
Most stores will remain open on Veterans Day, but services like the USPS and many banks will close.
Los Angeles, San Francisco, and Houston reported more traffic fatalities than homicides last year.
It left many asking what in the world it was. Well, it may just have been from out of this world.
A targeted speed enforcement operation near Woodland led to dozens of tickets in just a few hours.
Wendy's plans to close hundreds U.S. restaurants over the next few months amid spending cutbacks from its customers.
An outbreak of botulism tied to ByHeart baby formula has made at least 15 infants sick in 12 states, a California health official said Monday. Here's what to know.
Some people around the Sacramento area say they have been getting eaten alive by mosquitoes this November. Vector control said that the weather is to blame.
The city is banding together with music industry experts to teach artists how to make a living here locally instead of moving away to bigger cities.
Legendary musician Bonnie Raitt will be hitting the road again for a new tour next year, and only one California city is on the list at the moment.
This week, the city and downtown businesses officially unveiled new computer-controlled lighting along K Street that can change colors, and yes, they even turn purple when the Sacramento Kings win.
It's lights out at Sacramento's Tahoe Park, where residents say it's been at least two months of darkness in the southeast section of their neighborhood park.
Sacramento is gearing up for the holidays with three big signs of the season rolling in this week.
The California Republican Party said Wednesday it will sue to challenge the new congressional map approved by voters under Proposition 50.
California voters have passed Proposition 50, CBS News projects, approving a measure that will redraw the state's congressional districts.
U.S. Sen. Alex Padilla said he will not run for California governor in 2026, ending speculation that he might seek to succeed Gov. Gavin Newsom when his term ends.
Just one week out from California's Nov. 4 special election, Gov. Gavin Newsom is putting the brakes on donations in support of Proposition 50, saying he reached his fundraising goal.
The governor stated that the Guard troops won't be acting as law enforcement during the deployment.
Athletics slugger Nick Kurtz is the unanimous winner of the American League Rookie of the Year award after putting together an impressive season at the plate.
Anthony Edwards had 26 points, four rebounds, five assists, two steals and led the Minnesota Timberwolves to a 144-117 win over the Sacramento Kings.
Matthew Stafford throws four touchdown passes, setting a Rams franchise record for the most in a three-game span.
Federal agents said they arrested Luis Leandro Ortiz Ribera in Boston Sunday and also revealed the indictment against Emmanuel Clase de la Cruz.
Isaiah Hartenstein had a career-high 33 points along with 19 rebounds and the Oklahoma City Thunder beat the Sacramento Kings 132-101 on Friday night.
Sen. Bernie Sanders told CBS News he's "very disappointed" by the bill to end the government shutdown, calling a planned vote on health insurance subsidies "meaningless."
The decision by eight Democratic senators to embrace a deal to end the government shutdown has infuriated many members of the party.
The FAA told airlines to increase cancellations at 40 of the country's busiest airports to 6% by Tuesday and ultimately ramp up to 10% by Friday.
The Supreme Court rejected a bid by former Kentucky county clerk Kim Davis to overturn its landmark decision on same-sex marriage.
The Senate approved a long-sought funding package that would end the government shutdown late Monday, bringing Congress one step closer to ending a 41-day impasse.
In an interview with CBS News, FDA Commissioner Dr. Marty Makary explains what went into the decision to drop the most serious warnings on hormone therapy for menopause.
It's a troubling statistic: Black children have a higher rate of dying from preventable deaths than any other race in Sacramento County. CBS13 got a look at what impact Sacramento's Black Child Legacy Campaign is having on the community.
At least 11 people have contracted Salmonella linked to powder supplements sold at Sam's Club stores nationwide, health authorities said.
Tens of thousands of Kaiser Permanente nurses and health care workers across California are hitting the picket line Tuesday, as a five-day strike begins.
The agency says the chemical is showing up in products like gummies, drinks, and vapes, raising concerns that it is being marketed toward kids.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
The Pickett Fire burning in the Napa Valley during peak season for wine country tourism is prompting air quality alerts in surrounding communities as crews continue to fight the fire in rugged terrain.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Cake, candles, chicken and a cow are the recipe for a 90th birthday celebration at the Madison Avenue Chick-fil-A for a long-time customer who has become a staple in the Sacramento community.
A high school senior and his girlfriend dressed up as Santa and Mrs. Claus and handed out gifts to every student at their school, Marysville Charter Academy for the Arts.
Hammerhead Games in Carmichael is taking donations of non-perishable food, hygiene, pet food, and water.
Ashley Sharp reports.
A food truck venue, one of Tracy resident Jason Elola's businesses, transformed into a vigil on Monday night to honor his life after a fatal road rage incident in Catro Valley.
The caretaker of a missing Sacramento man is now facing a homicide charge after family members say he was found dead inside his South Natomas apartment last week.
The city is banding together with music industry experts to teach artists how to make a living here locally instead of moving away to bigger cities.