Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Will broadband providers start charging Internet services such as Netflix to deliver the massive amounts of data that streaming video and other content require?
Verizon had a limited-time deal, offering savings of $140 for her family, she said. She made the switch nine days before her contract ended, planning to just pay off the pro-rated remaining nine days of her AT&T contract.
An outbreak of botulism tied to ByHeart baby formula has made at least 15 infants sick in 12 states, a California health official said Monday. Here's what to know.
Most stores will remain open on Veterans Day, but services like the USPS and many banks will close.
Los Angeles, San Francisco, and Houston reported more traffic fatalities than homicides last year.
A big boom in Woodland rattled neighbors awake early on Tuesday morning, Nov. 4, and left many asking what in the world it was. Well, it may just have been from out of this world.
A riot involving roughly 20 inmates in Folsom broke out Monday morning at California State Prison, Sacramento, resulting in several injuries.
It left many asking what in the world it was. Well, it may just have been from out of this world.
An outbreak of botulism tied to ByHeart baby formula has made at least 15 infants sick in 12 states, a California health official said Monday. Here's what to know.
Most stores will remain open on Veterans Day, but services like the USPS and many banks will close.
Los Angeles, San Francisco, and Houston reported more traffic fatalities than homicides last year.
Some people around the Sacramento area say they have been getting eaten alive by mosquitoes this November. Vector control said that the weather is to blame.
The city is banding together with music industry experts to teach artists how to make a living here locally instead of moving away to bigger cities.
Legendary musician Bonnie Raitt will be hitting the road again for a new tour next year, and only one California city is on the list at the moment.
This week, the city and downtown businesses officially unveiled new computer-controlled lighting along K Street that can change colors, and yes, they even turn purple when the Sacramento Kings win.
It's lights out at Sacramento's Tahoe Park, where residents say it's been at least two months of darkness in the southeast section of their neighborhood park.
Sacramento is gearing up for the holidays with three big signs of the season rolling in this week.
The California Republican Party said Wednesday it will sue to challenge the new congressional map approved by voters under Proposition 50.
California voters have passed Proposition 50, CBS News projects, approving a measure that will redraw the state's congressional districts.
U.S. Sen. Alex Padilla said he will not run for California governor in 2026, ending speculation that he might seek to succeed Gov. Gavin Newsom when his term ends.
Just one week out from California's Nov. 4 special election, Gov. Gavin Newsom is putting the brakes on donations in support of Proposition 50, saying he reached his fundraising goal.
The governor stated that the Guard troops won't be acting as law enforcement during the deployment.
Athletics slugger Nick Kurtz is the unanimous winner of the American League Rookie of the Year award after putting together an impressive season at the plate.
Anthony Edwards had 26 points, four rebounds, five assists, two steals and led the Minnesota Timberwolves to a 144-117 win over the Sacramento Kings.
Matthew Stafford throws four touchdown passes, setting a Rams franchise record for the most in a three-game span.
Federal agents said they arrested Luis Leandro Ortiz Ribera in Boston Sunday and also revealed the indictment against Emmanuel Clase de la Cruz.
Isaiah Hartenstein had a career-high 33 points along with 19 rebounds and the Oklahoma City Thunder beat the Sacramento Kings 132-101 on Friday night.
Sen. Bernie Sanders told CBS News he's "very disappointed" by the bill to end the government shutdown, calling a planned vote on health insurance subsidies "meaningless."
The decision by eight Democratic senators to embrace a deal to end the government shutdown has infuriated many members of the party.
The FAA told airlines to increase cancellations at 40 of the country's busiest airports to 6% by Tuesday and ultimately ramp up to 10% by Friday.
The Supreme Court rejected a bid by former Kentucky county clerk Kim Davis to overturn its landmark decision on same-sex marriage.
The Senate approved a long-sought funding package that would end the government shutdown late Monday, bringing Congress one step closer to ending a 41-day impasse.
In an interview with CBS News, FDA Commissioner Dr. Marty Makary explains what went into the decision to drop the most serious warnings on hormone therapy for menopause.
It's a troubling statistic: Black children have a higher rate of dying from preventable deaths than any other race in Sacramento County. CBS13 got a look at what impact Sacramento's Black Child Legacy Campaign is having on the community.
At least 11 people have contracted Salmonella linked to powder supplements sold at Sam's Club stores nationwide, health authorities said.
Tens of thousands of Kaiser Permanente nurses and health care workers across California are hitting the picket line Tuesday, as a five-day strike begins.
The agency says the chemical is showing up in products like gummies, drinks, and vapes, raising concerns that it is being marketed toward kids.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
The Pickett Fire burning in the Napa Valley during peak season for wine country tourism is prompting air quality alerts in surrounding communities as crews continue to fight the fire in rugged terrain.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Cake, candles, chicken and a cow are the recipe for a 90th birthday celebration at the Madison Avenue Chick-fil-A for a long-time customer who has become a staple in the Sacramento community.
A high school senior and his girlfriend dressed up as Santa and Mrs. Claus and handed out gifts to every student at their school, Marysville Charter Academy for the Arts.
Hammerhead Games in Carmichael is taking donations of non-perishable food, hygiene, pet food, and water.
Ashley Sharp reports.
A food truck venue, one of Tracy resident Jason Elola's businesses, transformed into a vigil on Monday night to honor his life after a fatal road rage incident in Catro Valley.
The caretaker of a missing Sacramento man is now facing a homicide charge after family members say he was found dead inside his South Natomas apartment last week.
The city is banding together with music industry experts to teach artists how to make a living here locally instead of moving away to bigger cities.