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After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
After two limo fires and our own investigation catching a driver breaking the law, we ask, who's keeping an eye on the industry?
Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.
The family says the trip was the ultimate vacation nightmare. They couldn't even find the place for two days. When they finally did, it didn't look anything like the pictures, and they couldn't stay there even if they wanted to.
A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn't get a refund, it was time to call Kurtis.
A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.
More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.
The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.
From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.
Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn't think getting his medical bills reimbursed would be such a challenge, he said.
He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.
AmericasBestCarCarePlan.com's deal, eight oil changes and several other auto care service vouchers for $59, seemed almost too good to be true.
A group of high-school seniors booked a party bus for their prom but days before their big night, the limo company told them not everyone would fit in the bus.
Cecil Houston's family was among the first to drive through the Golden Gate Bridge toll plaza after it got rid of its toll takers. Houston recalls the weekend of March 30, no one was there to take his money.
Two loss prevention officers were injured and one suspect remains at large following a shoplifting incident at WinCo in Modesto, officials said Friday.
A family-run Lodi staple, Guantonio's, reopened Friday following a weeks-long closure after the owner suddenly died.
Modesto is welcoming in the new year by reporting that there weren't any homicides in the city for all of 2025.
A flood watch and winter storm warning are in effect this weekend as the first major storm of 2026 is expected to bring rain and snow across Northern California.
Devin Booker scored 33 points, 20 in the first quarter, and the Phoenix Suns pulled away in the second half for a 129-102 victory over the struggling Sacramento Kings on Friday night.
Blocked lanes and backed-up traffic – it's a familiar sight within Caltrans' major construction project through downtown Sacramento. Many drivers want to know: When will it end?
An assault in Midtown Sacramento on Halloween weekend has now become a homicide investigation after the victim died weeks later from his injuries, officials said Monday.
Sacramento police said a driver who was spotted going at a high rate of speed was seriously injured after crashing into another vehicle.
Checking out the holiday lights in Sacramento's Fab 40s neighborhood is an annual Christmas tradition. It can sometimes cause big traffic jams, but this year, there's a new traffic twist thanks to some mysterious signs.
Crew members of flight 2026 reported a bird strike not long after the flight took off from the Sacramento airport, Alaska Airlines said on Tuesday.
Mom-and-pop shops will be exempt from this change, but big manufacturers in California will need to start adding folic acid to tortillas beginning January 1.
A Mammoth Mountain ski patroller has died after he was caught in an avalanche while doing mitigation work on Friday, the resort said.
A California Highway Patrol task force this month arrested 13 people and recovered over $800,000 in stolen merchandise in connection with an organized retail theft ring that operated across Northern California.
Pacific Grove police identified the missing swimmer as a 55-year-old Monterey County woman and said that search efforts were suspended on Monday.
California's commercial Dungeness crab season is set to open on January 5 with limits on the number of commercial traps because of the risk of humpback whale entanglements, authorities said Friday.
Devin Booker scored 33 points, 20 in the first quarter, and the Phoenix Suns pulled away in the second half for a 129-102 victory over the struggling Sacramento Kings on Friday night.
Venus Williams, 45, received a wild-card entry to the 2026 Australian Open at Melbourne Park 28 years after her first appearance.
It might be a new year, but there's still a familiar feeling for many Sacramento Kings fans.
The Kings (8-26) have lost four of five and nine of 11.
Kawhi Leonard scored 33 points and the Los Angeles Clippers extended their winning streak to a season-best five games with a 131-90 victory over the Sacramento Kings.
The U.S. Coast Guard said late Friday it has called off a dayslong search for several people who jumped overboard when their alleged drug-trafficking boats were targeted by the U.S. military.
As U.S.-Iran tension soars, Trump warns violence against protesters could bring an American intervention: "We are locked and loaded and ready to go."
"In retrospect, it's too bad I took it because it gave them a little ammunition," President Trump told The Wall Street Journal.
Some of California's new laws aim to tackle artificial intelligence, wildfire recovery assistance, immigration and consumer issues.
Enhanced tax credits that have helped Americans offset the cost of Affordable Care Act health insurance for the last four years expired overnight.
Mom-and-pop shops will be exempt from this change, but big manufacturers in California will need to start adding folic acid to tortillas beginning January 1.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
A steady stretch of nonstop fog over the last couple of weeks isn't just dampening moods, it may be taking a toll on physical health as well.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
The plan is to embed street medicine training directly into residency programs across multiple hospitals.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Madisen Keavy reports.
Dissect a hardy vegetable soup.
Here's the recipe: 2 bunches fresh cilantro, stems removed 1 bunch fresh parsley or fresh oregano, stems removed 4–5 garlic cloves ½ cup red wine vinegar 1 cup extra virgin olive oil 1 tsp kosher salt (adjust to taste) Optional... ½ tsp red pepper flakes for some heat Juice of 1 lime for brightness Instructions: In a medium bowl, mix cilantro, parsley, garlic, and chili/red pepper flakes (if using). Pour in the red wine vinegar and olive oil. Using an immersion blender, blend until well incorporated and herbs are well minced. Add salt and lime juice (if using). Stir until everything is well combined. Taste and adjust -- If it’s too sharp, add a bit more olive oil; if too mild, add a splash more vinegar or a pinch more salt. Let it sit at room temperature for 20–30 minutes before serving so the flavors meld.
One suspect remains at large.
Here is a look at your next seven days of weather!