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An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
Three years after our investigation, victims of foreclosure rescue company U.S. Loan Auditors may finally see some of their money back.
When it comes to buying a cellphone warranty or protection plan, what the salesperson tells you may not be the whole story, an undercover Call Kurtis Honesty Test investigation has learned.
As Californians who recycle reaches a record high, recycle centers have become big business, but not all are playing by the rules
Residents of the Crosswood Apartment complex say they've been without hot water for months.
The receipt from Kobe Steak and Sushi in Elk Grove shows he left $9, but $20 came out of his bank account.
Suzette Halterman said an AT&T repairman admitted she had a bad connection causing Internet problems for five years. Now she wants a refund.
The lost and found world of pets thinks Kenneth Morris' five pound Chihuahua is actually a Rottweiler named "Gretchen." That's kind of a big difference.
But when a Stockton couple found themselves stuck in a communication breakdown between the airline and their travel agent, they called Kurtis.
How does an air quality survey turn into you entering a contest, then winning something, then spending $3,300 plus on a vacuum cleaner?
A Call Kurtis Investigation reveals a problem with a certain solar panel manufacturer that can cause homes to catch fire.
We've learned these solar panels are on roof tiles of more than 200 homes in Northern California, including the Blackstone Community in El Dorado Hills.
Barbara says she made the payments on the home for five years, until she lost her job. She says Chase refused to put through a loan modification without her dead mother's signature.
Robocalls are illegal under federal law, and have been for four years. While Call Kurtis was investigating complaints about Ray the robocaller, one of our Call Kurtis volunteers got a carpet cleaning robocall at home. But this time no mention of Ray.
Sales calls can be annoying, but the prerecorded ones are also illegal.
Ballots have been mailed out for California's Nov. 4 special election on Proposition 50, a measure that would redraw the state's congressional district map if approved.
The Middle East ceasefire and release of Israeli hostages and Palestinian prisoners are creating renewed hope for lasting peace in Gaza.
A big party was held in Elk Grove on Monday night, with the community's annual Diwali celebration taking place.
An early-season storm has brought the first significant snow of the season to much of the Sierra and soaking rains to the Sacramento foothills and valley.
D'Angelo's family said he died Tuesday after a "prolonged and courageous battle with cancer."
The crash happened while the REACH 5 Medical Air crew was heading back to Redding after dropping off a patient at UC Davis Medical Center.
The stage is set and final preparations are underway for Breakaway Music Festival NorCal 2025, bringing some of the world's top dance DJs to town.
A 56-hour closure on Highway 50 is underway in Sacramento this weekend as crews remove and replace pavement with new concrete near the bridge deck connecting the eastbound lanes to Business 80 and Highway 99.
Public safety versus religious freedom — it's a debate taking place next week at Sacramento City Hall.
A row of unmarked SUVs and armed men in tactical gear were spotted last Wednesday in the Delta Shores community, across from a construction site where workers are building new homes.
Ballots have been mailed out for California's Nov. 4 special election on Proposition 50, a measure that would redraw the state's congressional district map if approved.
Legislation is set to take effect next summer that will change the status quo and enable officers to issue a "notice of autonomous vehicle noncompliance" to the AV operator for a robotaxi that breaks a traffic law.
California rideshare drivers will have the ability to form a union and negotiate a contract, while still being classified as independent contractors.
Ray Barrantes, a Chowchilla police officer, died in an on-duty crash Friday night, authorities said.
Balin Miller, a popular Alaskan climber, fell to his death from Yosemite National Park's El Capitan.
Four-time All-Pro linebacker Fred Warner will need season-ending surgery after he was sidelined by a severe ankle injury during San Francisco's loss to Tampa Bay.
Baker Mayfield's heroics came early in the fourth quarter instead of the final minutes.
Sacramento Kings forward Keegan Murray will be out for more than a month after injuring his left thumb in an exhibition game.
Mark Sanchez was hospitalized with multiple stab wounds following the altercation on Oct. 4. He was then charged with battery involving serious bodily injury, a felony.
A'ja Wilson scored 31 points, Chelsea Gray and Jackie Young both added 18 and the Las Vegas Aces beat the Phoenix Mercury 97-86 in Game 4 of the WNBA Finals.
Ballots have been mailed out for California's Nov. 4 special election on Proposition 50, a measure that would redraw the state's congressional district map if approved.
The Middle East ceasefire and release of Israeli hostages and Palestinian prisoners are creating renewed hope for lasting peace in Gaza.
Glocks are among the most popular handguns sold in California. Gov. Gavin Newsom signed a bill that bans Californians from buying new Glock guns in the state.
President Trump addressed the Israeli parliament after the hostages were reunited with their families.
Democratic leaders in Congress have pushed for serious negotiations with Republican leaders and the White House to end the stalemate.
Tens of thousands of Kaiser Permanente nurses and health care workers across California are hitting the picket line Tuesday, as a five-day strike begins.
The agency says the chemical is showing up in products like gummies, drinks, and vapes, raising concerns that it is being marketed toward kids.
A Placerville man will be skiing again this year after a serious heart attack nearly took his life several years ago.
Gov. Gavin Newsom on Friday signed a series of bills aimed at expanding access to reproductive health care and strengthening privacy protections for patients and providers in California.
California, Hawaii, Oregon and Washington on Wednesday issued unified recommendations on COVID-19, influenza and RSV vaccines that differ from those issued by the U.S. Centers for Disease Control and Prevention.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
The Pickett Fire burning in the Napa Valley during peak season for wine country tourism is prompting air quality alerts in surrounding communities as crews continue to fight the fire in rugged terrain.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Cake, candles, chicken and a cow are the recipe for a 90th birthday celebration at the Madison Avenue Chick-fil-A for a long-time customer who has become a staple in the Sacramento community.
A high school senior and his girlfriend dressed up as Santa and Mrs. Claus and handed out gifts to every student at their school, Marysville Charter Academy for the Arts.
With the federal government shutdown ongoing, one San Joaquin County food bank is feeling the effects.
One driver died after two pickup trucks collided head-on on Highway 88 in Amador County, officials said.
No one was injured.
A man accused of making threats recently at Folsom High School was arrested again while out on bail, this time for allegedly being on another school campus in violation of a court order.
Ashley Sharp reports.
