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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
An early-season storm is set to bring the first significant snow of the season to much of the Sierra and soaking rains to the Sacramento foothills and valley.
Nurse "Suzie" Smith took her final flight on Sunday after her family confirmed she died days after the medical helicopter she was on board crashed onto Highway 50 in Sacramento.
The fired chief of California's cybersecurity agency is speaking out about his termination and sounding the alarm over state-wide security concerns.
President Trump is to address Israeli lawmakers after Hamas handed over the final 13 living hostages under the Gaza peace deal brokered by the U.S. leader.
Four-time All-Pro linebacker Fred Warner will need season-ending surgery after he was sidelined by a severe ankle injury during San Francisco's loss to Tampa Bay.
The crash happened while the REACH 5 Medical Air crew was heading back to Redding after dropping off a patient at UC Davis Medical Center.
The stage is set and final preparations are underway for Breakaway Music Festival NorCal 2025, bringing some of the world's top dance DJs to town.
A 56-hour closure on Highway 50 is underway in Sacramento this weekend as crews remove and replace pavement with new concrete near the bridge deck connecting the eastbound lanes to Business 80 and Highway 99.
Public safety versus religious freedom — it's a debate taking place next week at Sacramento City Hall.
A row of unmarked SUVs and armed men in tactical gear were spotted last Wednesday in the Delta Shores community, across from a construction site where workers are building new homes.
Legislation is set to take effect next summer that will change the status quo and enable officers to issue a "notice of autonomous vehicle noncompliance" to the AV operator for a robotaxi that breaks a traffic law.
California rideshare drivers will have the ability to form a union and negotiate a contract, while still being classified as independent contractors.
Ray Barrantes, a Chowchilla police officer, died in an on-duty crash Friday night, authorities said.
Balin Miller, a popular Alaskan climber, fell to his death from Yosemite National Park's El Capitan.
Cameras used to catch an average of 14,000 red light runners each year in Sacramento County, but today they're no longer in use. Now, a bill in the legislature would dramatically change the way tickets are issued.
Four-time All-Pro linebacker Fred Warner will need season-ending surgery after he was sidelined by a severe ankle injury during San Francisco's loss to Tampa Bay.
Baker Mayfield's heroics came early in the fourth quarter instead of the final minutes.
Sacramento Kings forward Keegan Murray will be out for more than a month after injuring his left thumb in an exhibition game.
Mark Sanchez was hospitalized with multiple stab wounds following the altercation on Oct. 4. He was then charged with battery involving serious bodily injury, a felony.
A'ja Wilson scored 31 points, Chelsea Gray and Jackie Young both added 18 and the Las Vegas Aces beat the Phoenix Mercury 97-86 in Game 4 of the WNBA Finals.
Former President Joe Biden is undergoing radiation therapy and hormone treatment amid his ongoing treatment for prostate cancer, a spokesperson said.
Gov. Gavin Newsom is signing a bill that would allow for more homes to be built near transit stations, in an effort to address California's high housing costs.
President Trump said Friday he will impose an additional 100% tariff on imports from China starting next month — marking a significant escalation in the U.S.-China trade war.
The government shutdown entered its 12th day on Sunday as Republicans and Democrats remain at an impasse over a spending plan, and the Trump administration began laying off thousands of federal workers.
Government workers say a prolonged shutdown would exact a severe toll, while affirming their commitment to public service.
The agency says the chemical is showing up in products like gummies, drinks, and vapes, raising concerns that it is being marketed toward kids.
A Placerville man will be skiing again this year after a serious heart attack nearly took his life several years ago.
Gov. Gavin Newsom on Friday signed a series of bills aimed at expanding access to reproductive health care and strengthening privacy protections for patients and providers in California.
California, Hawaii, Oregon and Washington on Wednesday issued unified recommendations on COVID-19, influenza and RSV vaccines that differ from those issued by the U.S. Centers for Disease Control and Prevention.
A team of Harvard researchers analyzed data for more than 66,000 nurses, ages 36 to 56, who were surveyed about their own health for 20 years.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
The Pickett Fire burning in the Napa Valley during peak season for wine country tourism is prompting air quality alerts in surrounding communities as crews continue to fight the fire in rugged terrain.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Cake, candles, chicken and a cow are the recipe for a 90th birthday celebration at the Madison Avenue Chick-fil-A for a long-time customer who has become a staple in the Sacramento community.
A high school senior and his girlfriend dressed up as Santa and Mrs. Claus and handed out gifts to every student at their school, Marysville Charter Academy for the Arts.
Nurse "Suzie" Smith took her final flight on Sunday after her family confirmed she died days after the medical helicopter she was on board crashed onto Highway 50 in Sacramento.
Coming off a fourth straight win, the Edison Vikings are clicking.
The fired chief of California's cybersecurity agency is speaking out about his termination and sounding the alarm over state-wide security concerns.
One topic that has people talking at one Sacramento barbershop is the military’s revised grooming policies.
Here's a look at the weather forecast Sunday evening.