MTA launches new customer service initiatives
As part of the effort, station agents will now be out of the booths to provide customer service.
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As part of the effort, station agents will now be out of the booths to provide customer service.
Officials say the vehicles belong to drivers responsible for nearly $600,000 in unpaid tolls and fees.
The victim told police he was riding a B-44 bus Tuesday in Brooklyn when he was shot in the rear end.
Police say a man was shot on board a B44 bus after getting into an argument with another man and woman.
The MTA has made more changes based on recent complaints from commuters.
After a week of frustration for some riders, there's a new plan in place to help ease the commuting chaos. CBS2's Hannah Kliger has more.
The Long Island Rail Road is adding three trains for Brooklyn-bound commuters after many complained about last week's schedule changes. CBS2's Hannah Kliger has the latest.
A portion of the Port Washington branch was shut down Friday morning for track repairs in Queens.
The railroad says it's working to alleviate crowding on trains and adding new service, but will it be enough? CBS2's John Dias reports from Atlantic Terminal.
Nearly 2,000 people have now signed a petition demanding the MTA provide improved service.
We're on day three of the new schedules, but it's not getting any easier for some riders. CBS2's Jenna DeAngelis reports.
The railroad made some major changes to its schedules earlier this week for the first time in nearly a century. CBS2's John Dias has reaction from riders.
Amtrak plans to close portions of the tunnel to make repairs needed after Superstorm Sandy. CBS2s Elijah Westbrook reports.
Grand Central Madison service is fully up and running, connecting commuters to the East Side. CBS2's John Dias has the details.
We spoke with residents along the LIRR's Atlantic Branch about their concerns.
The push comes after police say 15-year-old Zackery Nazario died Monday by the Williamsburg Bridge.
Police say the teen hit a beam, fell onto the tracks and was struck by an oncoming train.
Police say he was seen him climbing on top of a northbound J train just before 7 p.m. near the Williamsburg Bridge. CBS2's Zinnia Maldonado has more.
Riders will be able to walk from one car to the next without going through doors.
Officials say the new design will let passengers move between cars more easily.
The MTA says the $2 billion project risks being delayed by six-to-nine months because of Amtrak.
Klotz said he was punched after telling the teens to stop harassing an older man on the train.
Congressmen Josh Gottheimer and Mike Lawler are hoping to pump the brakes on the controversial measure.
The MTA says it needs to repair the more-than-a-century-old elevated tracks going to and from Grand Central.
The move will take effect at nine subway stations across the city on Monday. CBS2's Jessica Moore reports,
Nolan McLean tossed eight magnificent innings Wednesday night in the Mets' 6-0 victory over the Phillies.
Two teenagers in Queens were trying to do the right thing and reunite a lost dog with its owner.
According to a high-ranking police source, shots were fired after a robbery and the victim got caught in the crossfire.
For public school students in New York, this year may feel different than any other due to a statewide ban on cellphones in schools.
The Legal Aid Society said this is the seventh wrongful arrest using facial recognition technology they've seen over the last five years.
Two teenagers in Queens were trying to do the right thing and reunite a lost dog with its owner.
According to a high-ranking police source, shots were fired after a robbery and the victim got caught in the crossfire.
For public school students in New York, this year may feel different than any other due to a statewide ban on cellphones in schools.
The Legal Aid Society said this is the seventh wrongful arrest using facial recognition technology they've seen over the last five years.
A Long Island family is heartbroken over the apparent theft of their dog right off their front lawn. They've spent hours calling vets, shelters and even fire departments, but no one has seen him.
On Monday, Fairfield National, the Metro Region champions, was welcomed back home after an incredibly impressive season.
Parents can prepare for end-of-the-summer challenges, like anxiety over the first day of school, earlier bedtimes and cellphone bans.
The town of Fairfield will throw a parade Monday to celebrate the Little League team's World Series run.
NYC's Office of Emergency Management issued a warning for life-threatening rip currents through 8 p.m. Sunday.
The boys are advancing to the U.S. world championship round this weekend, and fans in the community are eager to watch and cheer on their very own.
Paramus is suing the American Dream mall in East Rutherford, N.J., for staying open Sundays, in violation of Bergen County's blue laws.
One person was killed and two others were injured Tuesday when an SUV struck a Planet Fitness building in Elizabeth, New Jersey, the mayor's office confirmed.
Thousands of Paterson, New Jersey customers have been under a boil water advisory for 18 days following three separate water main breaks.
Police in Newark, N.J. are investigating how a 7-year-old got ahold of a gun and shot himself Monday.
Parents can prepare for end-of-the-summer challenges, like anxiety over the first day of school, earlier bedtimes and cellphone bans.
A Long Island family is heartbroken over the apparent theft of their dog right off their front lawn. They've spent hours calling vets, shelters and even fire departments, but no one has seen him.
Schools in the Long Island town of Glen Cove are replacing gymnasium floors following this month's startling discovery of mercury vapors emanating from old rubberized flooring.
Metro-North faced delays on the New Haven and Harlem lines, and LIRR service was partially suspended on the Port Jefferson Branch.
The Calverton property owner says it's organic compost, but neighbors worry the stench engulfing their homes is from toxic trash.
Parents can prepare for end-of-the-summer challenges, like anxiety over the first day of school, earlier bedtimes and cellphone bans.
For public school students in New York, this year may feel different than any other due to a statewide ban on cellphones in schools.
According to the poll by Tulchin Research, if all candidates remain in the race, Mamdani still has the lead.
The Penn Station redevelopment project in NYC is set to start construction in 2027, DOT Secretary Sean Duffy announced Wednesday.
"Instead of being a point of pride, Washington's Union Station has fallen into disrepair," Transportation Secretary Sean Duffy said.
Ardit Billa's death has renewed calls from advocates who say it's time for the Rikers Island jail complex to permanently close.
New York City health officials are investigating cases of Legionnaires' disease at an apartment building in the Bronx.
Parents can prepare for end-of-the-summer challenges, like anxiety over the first day of school, earlier bedtimes and cellphone bans.
A Hudson County resident who tested positive for measles used public transit while potentially infectious, health officials say.
Two other possible cases of West Nile virus are under investigation in Brooklyn.
It's the latest of several lawsuits related to the Legionnaires' disease outbreak in Harlem.
Taylor Swift and Travis Kelce announced the news of their engagement with photos on Instagram.
Jerry Adler's acting credits include "The Sopranos" and "The Good Wife." He also had 53 Broadway productions to his name, all behind the scenes.
Around 5:50 a.m., LAPD officers responded to Ventura Boulevard and Vineland Avenue for a man walking in the street.
Tennis legend Serena Williams is sharing her journey with weight loss drugs, saying she's lost 31 pounds in 8 months using GLP-1s.
It's leading to a larger conversation on safety and etiquette.
Nolan McLean tossed eight magnificent innings Wednesday night in the Mets' 6-0 victory over the Phillies.
The Yankees hit six home runs in Wednesday's 11-2 win over the Nationals, their fourth straight victory overall.
Tommy DeVito is going from New Jersey to New England, after the quarterback was awarded to the Patriots off waivers Wednesday afternoon.
The U.S. Open 2025 is serving up more than just tennis, with luxury food items on the menu. And of course, the return of the Honey Deuce.
The New York Mets beat the Philadelphia Phillies 6-5 on Tuesday night.
As developers tout jobs and investment, opponents warn of displacement, addiction and strained infrastructure.
Brighton Beach has one of New York City's largest elderly populations, supported by local organizations and volunteers.
Thursday night's tidal flooding may be in part to blame for a large fire at a Long Island marina that destroyed a restaurant and several boats.
The city-owned section of the BQE would cost billions to fix, with construction not expected to begin until 2029.
The state says the move will expand protections for swimming and fishing to more than 90% of New York City's waterways.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
CBS News New York's Lonnie Quinn has your First Alert Forecast for August 27 at 11 p.m.
A Queens family says their dog is back home after a devastating ordeal.
There was a plea to end gun violence in the Bronx on Wednesday night. A vigil was held after a rash of shootings this week.
Suffolk County Police say they have arrested an alleged hit-and-run driver who struck and injured a teenager on an e-bike.
A woman walking down the street with a friend was struck and killed by a stray bullet in East Harlem on Wednesday. CBS News New York's Naveen Dhaliwal spoke to the victim's family and neighbors.
