Travelers "beyond frustrated" by Southwest Airlines cancellations
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
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Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
"Our flight was never texted to us that it was canceled by Southwest," Jessica Sokolowski said. "It's a total you-know-what-show here."
It looks like another busy day of long lines and waiting for travelers at Chicago's airports. The entire weekend was filled with travel trouble for people across the country trying to get to their holiday destinations.
About half of all flights at O’Hare International Airport have been canceled or delayed due to the winter storm. The good news is, many travelers knew ahead of time, so the situation has been relatively calm.
Buckle up for a weekend of travel chaos – starting Thursday, mass delays and cancellations are expected just to get worse heading into the holiday weekend. CBS 2's Marissa Perlman reports.
As strong storms cross the Chicago area, airlines are reporting flight cancellations and delays at O'Hare and Midway airports.
Hundreds of flights were canceled at O'Hare and Midway international airports Thursday afternoon as snow pounded the Chicago area.
"It's the most important day of my life thus far and I didn't have a single family member present."
Arriving flights were delayed by up to two and a half hours at O'Hare International Airport Tuesday afternoon as severe thunderstorms swept through the Chicago area.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Some flights at O'Hare and Midway international airports were delayed by over an hour Tuesday evening as a snowstorm pounded the Chicago area.
The worst of the snow was over for most of the Chicago area as of 3 p.m. Sunday, with rain taking the place of the snow from south to north.
The departure board at O'Hare looking fairly decent Monday morning, most flights on-time, a far cry from what holiday travelers saw on Sunday. Severe weather causing stress coast to coast Sunday.
Flight delays and cancellations were reported Sunday amid persistent rain, as well as weather issues elsewhere in the country.
More than 50 flights were canceled out of Chicago Monday morning due to a ground stop for dense fog. There is a dense fog advisory in place in the area through 9 a.m.
O'Hare airport has reported flight delays and cancellations amid thunderstorms in the area.
Stormy weather canceled more than 350 flights from Chicago airports Sunday.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
Chicago O'Hare has canceled about 253 flights and Midway canceled 98 as of 8:15 a.m. Wednesday, as the Chicago area continues to deal with a winter storm.
A snowy Monday morning in Chicago has cancelled flights at O'Hare and Midway.
As Chicago braces for the coldest days of the season so far, operations are running smoothing at O'Hare and Midway airports.
Passengers from American Airlines Flight 2354 from Los Angeles to Dallas-Fort Worth were bracing for a long night.
The pop-up storms created a free for all on the way to O'Hare Monday. Some people opted to get out of their cars in an effort to get to the airport on time for their flights.
(CBS) -- Some flights have been delayed or cancelled at Chicago's airports because of weather conditions, officials say.
Manuel Rojas, co-owner of Foam Party Hats, said the company woke up Sunday morning with 500 orders and had no idea why.
Northwestern scientists said they found pancreatic cancer cells play a trick on a person's immune system by wearing a sugar cloak to disguise themselves as a healthy cell.
Each year, the toy drive expands, but this year, the demand grew as many families found themselves limited with finances due to ongoing ICE activities in the community.
The Bulls trailed 117-107 but closed the game on a 19-6 run.
Police said Diamond Miller was identified as the suspect who allegedly attacked a 54-year-old woman with a sharp object and beat a 35-year-old man while on the bus.
President Trump invoked a law called Title 10 to bring members of the Illinois National Guard under federal service over the objections of state and local leaders.
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Mayor Brandon Johnson on Tuesday declined to veto a $16.6 billion spending plan passed by his rivals on the City Council, allowing it to go into effect without his signature.
The U.S. Department of Justice is suing Illinois Gov. JB Pritzker and Attorney General Kwame Raoul over a state law restricting immigration arrests.
A major milestone was reached Tuesday at the Obama Presidential Center in Jackson Park on Chicago's South Side.
A new report shines a light on electricity shortages that Illinois could face in less than 10 years.
With less than two weeks until Christmas, if you're sending gifts to people far from home, the deadlines to get them there on time are fast approaching.
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The U.S. stopped minting pennies this week, and some groups have issued a warning about the headaches that can create for some businesses and consumers.
Why is one school in the west Chicago suburb of Lisle paying a water bill three times higher than another? The answer has to do with a private utility company.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
It's the holiday season, which means it's the most common time of year for norovirus to spread. Here's what you need to know about this winter stomach bug.
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An investigation into the case of a Michigan man who contracted rabies after an organ transplant provided more details on the infection's origin.
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The Chicago Bears are expanding their search for a new stadium to Northwest Indiana, even though they already own land in Arlington Heights and have also proposed a new lakefront stadium in Chicago.
A Culver's is coming to Chicago's South Loop, a real estate broker has confirmed.
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U.S. Steel says it'll resume making steel slabs at its Granite City Works plant in Illinois amid strengthening demand.
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The singer said an MRI showed a cancerous spot on one of his lungs after he recovered from a lengthy bout of bronchitis.
James Ransone, the actor who played Ziggy Sobotka in the HBO series "The Wire" and appeared in many other TV shows and movies, has died.
Chicago's Cadillac Palace Theatre is hosting "The Phantom of the Opera," and staff offered a firsthand look at the iconic chandelier inside the theater this week.
The special features interviews with Kathy Bates, Annette Bening, Albert Brooks, Michael Douglas, Kiefer Sutherland, Jerry O'Connell and Mandy Patinkin.
The Oscars ceremony is moving to YouTube starting in 2029, the Academy of Motion Picture Arts and Sciences announced on Wednesday.
Traditions include an aluminum pole instead of a tree and the airing of grievances, where you tell people how they've wronged you in the last year.
According to LendingTree, 37% of people surveyed admitted to having holiday debt, averaging $1,223 – up more from $100 last year.
After a dry start on Wednesday morning, light rain and drizzle move in during the afternoon and continue into Christmas night, with areas of fog developing and becoming thick in spots overnight.
Mother nature is bearing down on California with the wrath of a Christmas Grinch, with dangerous downpours and heavy winds expected through Friday.
Since the Bears beat the Packers over the weekend, and with the help of DJ Moore, the company selling cheese grater hats said they are getting thousands of orders.
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Murakami, or "Mune" as he likes to be called, was introduced on Monday on the South Side after signing a two-year, $34-million contract.
Each of the kids had $250 to spend during their holiday shopping spree at JD Sports on State Street.
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