Wheelchair users face frustrations in the air: "Terrible experiences"
One frequent flier who uses a wheelchair said airlines damage his $40,000 motorized device roughly half the time he travels.
Watch CBS News
One frequent flier who uses a wheelchair said airlines damage his $40,000 motorized device roughly half the time he travels.
Pilots at American Airlines have voted to authorize a strike, and Southwest Airlines pilots are preparing to join them.
American Airlines lost a car seat and an 11-month-old boy no longer had a safe way home from Logan Airport. WBZ-TV's Cheryl Fiandaca reports.
American Airlines is cutting 31,000 flights in November, and Boston is among the cities most affected.
A man has been arrested after police said he stabbed a co-worker at Logan Airport.
Government lawyers say the deal between the two airlines will reduce competition in New York and Boston and lead to higher fares.
More flights are canceled Monday as American Airlines deals with worker shortages and other issues.
A global reservation system used by three airlines went down early Friday morning causing long lines at Logan Airport and several other airports across the country.
Former Massachusetts Senator John Kerry, the U.S. Special Envoy for Climate, is facing criticism for a picture circulating on social media of him not wearing a mask on a flight.
A New Hampshire mother said she was kicked off an American Airlines flight when her two-year-old son wouldn't keep his mask on.
American Airlines and JetBlue Airways said Thursday they will sell seats on some of each other's flights in the Northeast.
An American Airlines flight attendant is pushing back against her airline for saying she can't wear a face shield while working.
Massachusetts State Troopers took a woman off a jet at Logan Airport early Friday morning after a fight on board.
Delta Air Lines and American Airlines are suspending all flights between the U.S. and China as the coronavirus outbreak spreads.
Parents of children with severe food allergies can now preboard a plane to wipe down seats before bringing their child on board.
The CDC said the 13 students who became sick on an American Airlines flight from Miami were diagnosed with norovirus and a bacterial infection.
Thirteen students were hospitalized after becoming ill on a flight from Miami to Boston on Sunday.
A flight from Phoenix to Boston was diverted to Kansas City overnight because of an "unruly passenger."
The CEOs of both airlines said that the administration's recent immigration policy of separating migrant families conflicts with their values.
After a technical issue grounded a young girl and her friend in Charlotte, a Cambridge mother is outraged at how American Airlines handled the situation.
Credit card companies are looking for new customers and they are offering some great travel bonuses to hook you in.
Starting July 1, ferrets, goats, hedgehogs, and host of other animals can no longer fly American Airlines, even if they're support animals.
Coming this fall, it'll only take travelers about an hour to get from central Massachusetts to Philadelphia.
The airline has about 15,000 pilots and roughly 200,000 flights scheduled during December.
A scheduling glitch has left American Airlines without enough pilots and staff during the busy December travel period, the airline's pilot union said on Wednesday.
A young New Hampshire man who was 16 when he killed his sister-in-law and two young nephews was sentenced Friday to 60 years to life in prison for crimes his lawyer said he doesn't remember committing.
It has been a rough start for former New England Patriots head coach Bill Belichick at his new home in North Carolina.
A Boston Police Department cruiser was destroyed by fireworks and other items during what police described as a "large-scale vehicle takeover" early Sunday morning.
The New England Patriots will be back in prime time Sunday night when they pay a visit to Highmark Stadium for an AFC East showdown with the Buffalo Bills.
A senior at a Massachusetts high school has turned her Girl Scout project into a potentially life-saving effort for young athletes in her community.
A Boston Police Department cruiser was destroyed by fireworks and other items during what police described as a "large-scale vehicle takeover" early Sunday morning.
The New England Patriots will be back in prime time Sunday night when they pay a visit to Highmark Stadium for an AFC East showdown with the Buffalo Bills.
The New England Patriots return to prime time in Week 5, when they pay a visit to the 4-0 Buffalo Bills for a Sunday Night Football showdown.
Salem is preparing for more than a million visitors this month for their annual Haunted Happenings, even as the federal government shutdown creates some unexpected obstacles.
A senior at a Massachusetts high school has turned her Girl Scout project into a potentially life-saving effort for young athletes in her community.
Health officials in Massachusetts are recommending that all adults in the state receive the COVID vaccine.
A nonprofit in Cambridge is aiming to make insulin more accessible by selling vials of the drug at a fraction of the cost.
It's been said that breakfast is the most important meal of the day - but when you eat it may be just as significant as what you eat.
Massachusetts Gov. Maura Healey announced the state will be taking measures to ensure vaccines remain accessible to everyone.
While Massachusetts is a health care leader, it's actually quite difficult to find a primary care doctor in the state.
Massachusetts State Trooper Enrique Delgado-Garcia died as a result of complications from blunt force injuries during a boxing exercise at the State Police Academy.
Insurance companies are using drones to inspect properties without alerting homeowners. In some cases, policies have been canceled.
A WBZ I-Team investigation revealed the University of Massachusetts Chan Medical School leased weapon detection systems for hundreds of thousands of dollars, and found most of them are not being used very much.
Investigators are looking into a number of issues including the possibility that the fire was caused by smoking near an oxygen tank.
The Massachusetts Supreme Judicial Court confirmed the conviction of a five-time drunk driver for driving with a revoked license, citing an I-Team investigation as evidence.
The Boston Red Sox and the New York Yankees are facing off again, but which city has the edge?
Massachusetts Rep. Seth Moulton is apparently considering running against Sen. Ed Markey but WBZ-TV political analyst Jon Keller said there's hurdles ahead.
Plans to change the state flag of Massachusetts are suddenly a topic in the governor's race.
Is there really anything politicians can do to cool off the blame game?
Rep. Jerry Nadler announced his retirement at age 78. So is it time for 79-year-old Senator Ed Markey to re-think his re-election plans in Massachusetts?
An expert points to three main factors and explains why the Black women unemployment rate is a warning sign.
National Coffee Day is Monday. Here's where to find free drinks and deals around Boston, Massachusetts.
The TJ Maxx location on Newbury Street in Boston is set to close in early 2026, a spokesperson for the company confirmed.
Multiple Starbucks locations in Massachusetts are set to close.
The drama between fired Market Basket CEO Arthur T. Demoulas and his family members has been going on for decades.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
It has been a rough start for former New England Patriots head coach Bill Belichick at his new home in North Carolina.
The New England Patriots will be back in prime time Sunday night when they pay a visit to Highmark Stadium for an AFC East showdown with the Buffalo Bills.
Surprise starter Mason Heintschel threw for four touchdowns and led Pittsburgh to five first-half scores during a 48-7 win against Boston College on Saturday.
At 13, Shrewsbury's Bentley Pond is training for the 2034 Olympics.
The New England Patriots return to prime time in Week 5, when they pay a visit to the 4-0 Buffalo Bills for a Sunday Night Football showdown.
A special type of camera captured clear video of a great white shark looking for food off the coast of New England.
A horse is recovering after a "challenging" rescue from an overturned trailer in Charlton.
A pair of humpback whales leaping out of the water gave two fishermen a scare off the coast of New Hampshire.
Cruiser the police dog enjoyed a Happy Meal reward after finding a missing dementia patient in Avon.
The Polaris Missile in Auburn's Goddard Park is headed to the EcoTarium in Worcester.